Our promise is your trust & this is to inform you that when we say money-back then there are 4 options as mentioned below.
1. You can get 100% money-back if you order accidentally
and you inform that us within 02 hours before we start the process then
we will money-back without any questions.
2. Once we start processing your order and you ask for a money-back within
24 hrs. then 10% amount of the package will be charged as a processing
3. Once the first design samples is sent to you & for whatever reason
you change your mind and ask for a money-back then 50% amount of the package
will be charged.
4. Once the initial design samples are sent to you & If you provided us
the revision to re-work then no money-back will be available in any-case.
To get your money-back you have to inform us same day within official timings Mon-Sat
10am-6pm to firstname.lastname@example.org via email only, no money-back will be available
if you communicate via phone calls, messages, whatsapp etc.
Hence, by making a payment to DesignReply, we assume that you fully agree on our refund policy.
Please feel free to contact us for any queries or clarifications before you place an order.